FAQs

Vista-Excel 2007 Questions

Will ProAPOD work with Vista?

Yes.

The help file does not open.

Microsoft no longer ships the winHlp32.exe file with Vista. As a remedy, ProAPOD now provides online help so it's no longer an issue. From the toolbar click Help > Online Help.

When I attempt to Save I am told that the file is Read-only.

You must reset the properties for the proapod.xls file. Please read Resolving Vista Issues...

Will ProAPOD work in Excel 2007?

Yes.

I never got an Enable Macros prompt when I opened ProAPOD?

Excel 2007 security settings are different than earlier versions of Excel. Please read Resolving Excel 2007 Issues...

I can't find the ProAPOD toolbar. Where is it?

Excel 2007 has changed things. Please read Resolving Excel 2007 Issues...

Downloading Issues

I downloaded the program but can't find it on my computer. What do I do?

Browser security prevents executable files from installing automatically. Please read Resolving Software Downloads...

General Questions

Do I have to have Excel to use ProAPOD?

Yes. But Microsoft® Excel is the most widely used spreadsheet in the world, so you won't regret having it.

Can I email the reports created in ProAPOD?

Yes, but it does require a third-party software program. There are two that seem to have a favorable rating and both are FREE. You only need one. CutePDF© at www.cutepdf.com or PDFCreater at www.pdfforge.org.

CutePDF doesn't seem to work.

You must also download the Free Converter (called Ghostscript). You will find it on the CutePDF© website just below CutePDF's download link. Look for Free Converter

Can you explain how to email a report?

You'll find what you're looking for in ProAPOD's Help file. From the toolbar click Help > About ProAPOD > How to Email a Report.

Does ProAPOD come on CD, or is it a download?

ProAPOD real estate software is a download. You will receive an email with software installation instructions minutes after your purchase.

Can I install the program on my office and home computers?

Yes. ProAPOD's single-user license provides two software downloads for each of its software solutions.

ProAPOD Questions

Do I have to be a commercial real estate broker to use ProAPOD software?

On the contrary. ProAPOD was specially-designed so those with little or no real estate investing or multifamily property experience can easily use it.

I know nothing about cap rates or other ratios. Will ProAPOD be over my head?

Not at all. ProAPOD makes all rate of return computations automatically whether you understand the formulas or not.

Do I need to know any formulas to use ProAPOD?

Not unless you want to. ProAPOD knows the formulas and automatically computes all the required cash flows and rates of return for you.

Would ProAPOD benefit me as a real estate investor?

Absolutely. ProAPOD is perfect for real estate investors and real estate professionals alike.

Can I learn to work with income property by using ProAPOD?

Others have. Seemingly, paying close attention to the reports and Help file will help you learn about real estate investing and multifamily property evaluation.

What's the big deal with the one-page marketing package?

It includes all the information you need to market a rental property on one easy-to-distibute page.

What does the Price Analyzer do?

It's a specially-designed tool that will help you determine a rental property's most reasonable price based upon various rates of return.

How do I use the Price Analyzer?

You will find what you're looking for in ProAPOD's Help file. From the toolbar click Help > Online Help > Price Analyzer.

Does ProAPOD come with free technical support?

Yes. All ProAPOD real estate software solutions include telephone support.

Security Questions

Does ProAPOD contain macros?

Yes.

What are macros?

Procedures that make the program function. For example, ProAPOD's toolbar works as the result of macros.

Are the macros in ProAPOD safe?

Absolutely 100% safe.

When I open the program I get a message that prompts me to accept you as a trusted source before it will enable macros. What does that mean?

This occurs when the security level you have set for Excel is set to MEDIUM or HIGH. By checking me as a "trusted source" the program opens correctly and the message does not appear again.

Will checking you as a trusted source lower my computer's security level?

No.

Is ProAPOD digitally signed?

Yes. ProAPOD software is signed by James R Kobzeff and certified by Thawte.

Troubleshooting

Nothing happens when I try to create a rent roll report.

You didn't enable macros when you opened the program. Open the program again, but this time (when prompted) check the box "Always trust macros from this source" and be sure to ENABLE Macros.

Nothing computes when I enter data into the forms.

You didn't enable macros. Please read the solution above.

Why do I sometimes get a message that says "This cell is protected..."?

Because you're trying to enter data where the form won't allow you to. This can be prevented simply by using the tab-key on your keyboard to move through the forms.

Why has one of the forms suddenly disappeared? All I see is blue screen.

You inadvertently scrolled off the form. Place your cursor anywhere on the page and then hold down the left arrow on your keyboard until you can move no further. Then do the same with the up arrow.

When I open one of the forms all I see is white.

You inadvertently scrolled off the form. Please read the solution above.